Novotel Hotel Experience
Novotel is an Accor brand and since I am a member of Accor group I prefer staying in Accor group of hotels, Thus the reason I chose this hotel after a week long hectic holidays in the North east so we can rejuvenate ourselves before our flight home. I always loved novotel as I had stayed at Novotel Lucknow and that was a great experience. Here is My Novotel hotel experience in Guwahati.
The Location (Though far from the airport but as mentioned before everything is far from the Guwahati airport) is perfect. It is located on the GS road and all the good clubs, pubs and restaurants are located nearby to the hotel. If you want to live near where the action is in the city this hotel is situated at the perfect spot for you.
2) Check in by Check out Experience:
The check in and check out experience were a breeze but only one thing was odd they said that they will not be able to provide extra bed in one of the rooms since we were 5 and there only for one night I really did not understand the concept but finally after listening to me they provided us with the extra bed and all became well again. We also got rs 1000 voucher per person for there spa which is valid for any service you take in the spa of minimum 60 minutes.
The rooms are ok in size but are really comfortable they have a nice king size bed. The best part about Novotel is you will get your room always at a nice temperature you require not like some of the other hotels where after you insert your card the air conditioning starts then your room begins to cool down. The room is fully functional I really liked there luggage rack it is nice and away from view so your luggage does not keeps lying around. You will get all the basic amenities in the room like press, press stand, Tea station, Room Fridge etc.
For me Bathroom is one of the main concerns while travelling as I really love a good shower after a long day of travelling or roaming around. Here at Novotel Guwahati I can say they have one of the best showers i have experienced so far. The ease of operation was good and pressure of the shower was awesome. Rest bathroom was pretty basic but has all the basic amenities so you dont need to carry your own amenities from home.
They have two restaurants and one bar, The restaurant at the Top is still under construction but the restaurant at the 1 floor was really good in look and feel I was not able to have dinner not breakfast as I was there only for a day and had an early flight but from my past experience with Novotel I can say they might be serving very good food. The bar was really beautiful in terms of interiors and had a great variety of choices.
Service is always the main part of any hotel which can really make or break you experience at the hotel, but I can say they have one of the bes service staff at the hotel, They are really courteous and always ready to help and make your stay a comfortable one.
7) House keeping:
The hotel, room, Gym everything was clean and shiny so I think the House keeping staff is also on there toes to keep this 11 floor property neat and clean but there was some plastic floating around in the pool which is because civil work was going on at the Top floor, I would suggest that during the renovation or Civil work time the services like pool should be closed so it does not cause any mishap to the people staying at the property.
8) Gym and Pool:
The Gym and Pool are situated at the Top of the hotel and have great view from both these locations. The gym is small but fully equipped for basic exercises. You are on your own risks as there is no trainer in the gym and no lifeguard on the pool. Since civil work was going on the Pool was a bit dirty but on a good day I think the view from the pool will be the best.
I loved my stay at Novotel Guwahati, It is a really nice property and I will recommend that you should try it out for yourself and enjoy the place. The above review is only from my one night stay so If I have omitted anything then I am really sorry as I did not get much time. But will surely update on more of there services if i visit them again.